Below is the wording of, and when to include various disclosures about charity care, and making information accessible to anyone with a disability.
Charity Care Statement
The following statement of equal treatment and the availability of financial assistance should be included in all publications directed to patients and families:
Seattle Children’s provides healthcare for the special needs of children regardless of race, sex, creed, ethnicity or disability. Financial assistance for medically necessary services is based on family income and hospital resources and is provided to children under age 21 whose primary residence is in Washington, Alaska, Montana or Idaho.
In order to reach all our patients, their families and legal representatives, including those with disabilities, those who speak another language or those who are deaf or hard of hearing, the following notices must be included in your communication materials:
For all publications targeted to patients and families (such as Patient Information and Education brochures), use:
Seattle Children’s offers interpreter services for deaf, hard of hearing or non-English speaking patients, family members and legal representatives free of charge. To request these services, ask your child’s nurse or health care provider, or call:
Patient Information and Education brochures must also include:
Seattle Children’s will make this information available in alternate formats upon request. Please call the Family Resource Center at 206-987-2201.
For detailed publications directed to patients and families (such as unit brochures) use:
Seattle Children’s is committed to assuring accessibility to all patients, their families and legal representatives. Please let our staff know if you need any information in an alternate format. We can arrange for interpreters free of charge for those who speak a language other than English or who are deaf or hard of hearing. You can also request an amplified telephone or a closed-captioned television from your nurse or care provider.
For Community Education pieces, newsletters, calendars and websites aimed at the general public and providers, use:
Seattle Children’s will make this information available in alternate formats upon request. Please call Marketing Communications at 206-987-5205.
For classes, workshops and other on-site programs sponsored by Seattle Children’s, use:
Meeting rooms are wheelchair accessible. For interpreter services, please request an interpreter at least two weeks prior to the class or event by calling the Seattle Children’s registration line at 206-789-2306.